Most
of my work is commissioned and I welcome requests to make special or
unusual baskets. Before contacting me, please think about:
1.
the basic measurements for the basket, and also specify if these are
internal or external measurements
2.
possible colours. I can normally offer a mixture of "buff",
"brown" and "white" willow (please see below for
details):
 |
 |
 |
| Buff
(boiled/stripped ) |
White
(stripped) |
Brown
(unstripped) |
and
can also usually offer a limited range of other natural willow bark
colours from willow which I grow myself (see below for an indication
of the range). The
fresh willow is available from December to March/April, and dried willow
from April to November. (If you would like to know a little more about
the growing and harvesting of willow, please click on the WILLOW button
on the left)
 |
 |
 |
|
Fresh
Willow
|
Fresh
Willow
|
Dried
Willow
|
If you would like the basket made all in one colour, the only colours
I will do are "buff" and "white". I am happy to
make baskets with brown sides, but the base and border will be in either
buff or white.
3.
your preferred timescale (please see below).
When
you have worked out these details, you can either send me an order
form and I will contact you to discuss the details, or just contact
me directly.
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Payment
For
all orders over £50 I ask for a deposit of approximately 25% (rounded
up to the nearest £5), for which I will send you an immediate
receipt. Unless you are collecting the basket, I will contact you as
soon as it has been made and ask you to send me a cheque for the balance
and the postage. As soon as I receive your cheque, I will post the basket.
I
accept cheques (please make them payable to ROY YOUDALE), but at present
am unable to take credit card payments in pounds sterling.
Special
Note for Customers Wishing to Pay in US Dollars
I
have signed up with PayPal, which
allows me to accept credit card payments online in US dollars. You will
still need to e-mail me about the cost of postage and packing, but when
the total price has been calculated, I can arrange for you to make a
simple online payment. You will need to be or become a PayPal member,
but this is free and it is quick and easy to join.
Payments
made via PayPal are subject to an extra charge of 5% of the total payment,
since that is the commission PayPal charges me, and I cannot afford
not to pass it on.
As
these transactions depend upon the dollar-pound exchange rate, I will
convert pounds into dollars using the current exchange rate as given
at XE.Com the Universal Currency Converter
website, at the time of agreeing the order with you.
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Postage
& Packing
There
is a minimum charge of £5 for postage, packing and insurance,
and as an approximate guide, the cost for most of the baskets shown
in the Gallery will be somewhere between £5 and £15. Postage
is normally by parcel post which can take up to 7 days to arrive, but
in my experience the timescale is usually only two or three.
Some
items are too large to send by parcel post, and will need to be sent
by courier. Before agreeing an order I will always try to give you an
approximate figure for the cost of postage and consult you about how
you wish the item to be sent, and give you the options available. In
some cases I may be able to deliver the item myself, and will let you
know the approximate cost beforehand.
Timescale
for Delivery
If
you require the basket within a specific time limit, please contact
me first to see how quickly I can have it ready for you. I work
mainly to commission, and so keep a relatively limited amount of stock.
This means that I will normally need to make your basket, rather than
simply take it off the shelf and send it to you.
As
a rough guide please allow a minimum of 3 - 4 weeks from the date
of ordering, although I can sometimes do things more quickly.
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